Returns & Exchanges

At The Indus Valley, we strive to ensure your kitchen is equipped with the finest healthy cookware; however, if you are not completely satisfied, we offer a hassle-free 15-day return and exchange policy.

Return Process

• 1.
  Initiate Request

  Visit our Returns Portal and enter your order ID and email address to select the items you wish to return or exchange.

• 2.
  Quality Inspection

  Ensure the cookware is unused, unwashed, and in its original packaging with all tags intact for a successful quality check.

• 3.
  Free Doorstep Pickup

  Once approved, our logistics partner will arrive at your doorstep within 48-72 hours to collect the return package at no extra cost.

• 4.
  Refund Processing

  After the item reaches our warehouse and passes inspection, your refund will be credited to your original payment method within 7-10 business days.